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You are here: > Best Practices

At ITG, we strive to attain and exceed the standards expected by our customers. Our convergent Quality Management System is composed of methodologies defined by ISO standards, ITIL practices, and CMMI processes. It enables the careful development of requirements, the creation of valid estimates, and the analysis and mitigation of risks. We enforce disciplined configuration management, we establish baselines, and manage all changes with stakeholder awareness and approval. We are a premier IT contractor with world-wide reach providing IT service management products, software development and consulting services to government and industry.


Quality Management Systems

 ITG has integrated ISO, ITIL, CMMI principles, and Best Practices into a Quality Management System called CENTRE: Common Enterprise Resource system. This powerful software product has enabled ITG to receive ISO 9001:2008, ISO/IEC 20000-1:2011, ISO 27001:2013 registrations, and multiple ITIL certifications. Additionally, through the use of CENTRE, ITG is currently applying for a CMMI Level 5 appraisal across all company departments.

CMMI Appraisals & ISO Registrations

ITG Best Practices certifications were granted for company-wide performance in all departments:

  • CMMI Level 3 Appraisal Scope: "Software Engineering and Systems Engineering"
  • ISO 9001:2008 Registration Scope: "Design, Service, and Repair of IT Equipment, Primarily for the Federal Government"
  • ISO 20000-1:2011 Registration Scope: "Service Call Management for Customers"
  • ISO 27001:2013 Registration Scope: "Protection of Company and Customer Information in the Provision of Information Technology Equipment, Software, and Services to Public and Private Sector Organizations..."

Quality & Performance Methodologies

ITG has established a Project Management Center of Excellence, which utilizes the company's Best Practice foundation to manage continual improvement and inter-departmental cooperation to achieve strategic business goals across the enterprise. The purpose of the Center of Excellence at ITG is to assist internal departments and clients in meeting the requirements of Quality Standards and Models by providing training, consulting and appraisal services. These standards and models include ISO, CMMI, ITIL, PMP, and ADA.

ITG is a partner of the CMMI Institute for CMMI training and appraisal services. Our streamlined methodologies enable our clients to benefit from improved performance in significantly less time.

  Certificates:
       
 
ISO 9001 Certificate
ISO 9001:2015*
 
ISO 20000 Certificate
ISO 20000-1:2011*
 
 
     
ITIL certificate
Pink Elephant - ITIL,
CENTRE v4.6.8*
 
ITIL certificate
Pink Elephant - ITIL,
CENTRE v4.6.3*
     
CMMI-DEV Certificate
CMMI-DEV ML3*
 
ISO Certificate
ISO 27001:2013*
     
CMMI-SVC Certificate
CMMI-SVC ML3*
     
  *Click the thumbnails to view the certificates.
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Please contact us for any assistance you may need:


Contact sales@itgonline.com or (703) 698-8282

Integration Technologies Group, Inc.
2745 Hartland Road
Falls Church, VA 22043
Telephone: 703-698-8282
FAX: 703-698-0305

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